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FAQ
Q: How long does delivery take?

A: Our delivery is 1-2 working days, excluding Sundays, eve of and public holidays! 

Q: Your product has antibacterial properties. Will it damage my skin?

A: Our antibacterial active ingredient is plant-based, non-toxic, and non-harsh and will not damage or dry your skin.

Q: Where can I purchase your products?

A: You may purchase our products directly from our website here, KrisShop, LazMall, or ShopeeMall.

Q: Are you available overseas?

A: Unfortunately, we are unable to deliver our products to our beloved overseas customers yet. However, if you are a distributor looking to bring our wonderful products to any other country, please feel free to contact us at contact@pineandco.com.

Q: Where do you manufacture your products?

A: Our factories are situated in Singapore and Malaysia and we produce our products from our ISO-certified factories. All of our formulations are developed internally in Singapore. 

Q: What are the ingredients used?

A: All of our ingredients are plant-based, safe, and environmentally friendly. Even the surfactants used are plant-based alternatives and not petroleum-derived. You may find the list of ingredients used here.

Got a question for us? Kindly reach out to us here.

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